Shipping policy
Shipping Policy
Thank you for visiting and shopping at Chick Magnets.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 4 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
FLAT RATE SHIPPING:
Orders are generally shipped within 3-5 business days using USPS Ground Advantage. Flat rate shipping fee of $6.50 applies to orders shipping within the United States. We do not ship outside of the United States at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer Ground Advantage for $6.50 flat rate shipping to anywhere in the United States. See our full shipping options listed below.
| Shipping Options | Estimated Delivery Time | Price |
| Ground Advantage | 3-5 days | $5.95 |
| Priority Mail | 2 days | $9.95 |
| Priority Express* | 1 day | $35.95 |
All shipments include up to $100 insurance and free tracking.
*with a money–back guarantee
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Damages
Chick Magnets is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Chick Magnets will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please contact us as soon as possible: hello@officialchickmagnets.com.
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.